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Contact Us


Western Networks Inc.

8351 Melburn Court
Mission, British Columbia
CANADA V2V 7B3

Telephone:

604.590.2590









Latest Security Alerts


Jul
15th

OpenAI's image model gets built-in style feature on ChatGPT

OpenAI's image gen model, which is available via ChatGPT for free, now lets you easily create AI images even if you're not familiar with trends or prompt engineering.

Jul
15th

Abacus dark web drug market goes offline in suspected exit scam

Abacus Market, the largest Western darknet marketplace supporting Bitcoin payments, has shut down its public infrastructure in a move suspected to be an exit scam.

Jul
15th

Windows KB5064489 emergency update fixes Azure VM launch issues

Microsoft has released an emergency update to fix a bug that prevents Azure virtual machines from launching when the Trusted Launch setting is disabled and Virtualization-Based Security (VBS) is enabled.

Jul
15th

North Korean XORIndex malware hidden in 67 malicious npm packages

North Korean threat actors planted 67 malicious packages in the Node Package Manager (npm) online repository to deliver a new malware loader called XORIndex to developer systems.

Jul
15th

Police disrupt “Diskstation” ransomware gang attacking NAS devices

An international law enforcement action dismantled a Romanian ransomware gang known as 'Diskstation,' which encrypted the systems of several companies in the Lombardy region, paralyzing their businesses.










Latest Company News


JUL
11th

Western Networks Supports Animals in Need with LAPS

Western Networks is proud to sponsor the photo booth at the upcoming LAPS (Langley Animal Protection Society) 10th Annual Furry Tail Endings Gala, An Enchanted Ball on Saturday, November 4, 2017 at the Coast Hotel & Convention Centre in Langley. It will be a formal-dress evening of dining, dancing, and entertainment, with a silent and live auction. Proceeds go to helping protect and promote the physical, emotional, and psychological well being of companion animals in Langley. This will be a great event for a great cause!

More information and tickets are available through LAPS by phone or in person. Purchase information is here.

The results of the LAPS Dream Vacation Lottery will be announced at the Gala, as well. Tickets for the LAPS $5000 Dream Vacation Lottery are available in advance. Purchase information is here.

Come out and support our furry friends while having a "ball" doing it! We'll see you there!

FEB
3rd

Western Networks Offers In-House Hosting and Spam Protection

Seeing a need for better web, e-mail, and FTP hosting solutions, as well as superior spam-filtering solutions, Western Networks has begun offering in-house answers.

Using a group of servers to offer redundant, fail-safe hosting, Western Networks servers are high performance machines that provide reliable hosting for customer websites and e-mail. Scalability has been achieved through server virtualization, with quick and monitored fail-over in the event of an unresponsive server.

In addition, Western Networks has begun offering spam-filtering solutions via SonicWALL's outstanding Email Security appliance products. SonicWALL's Email Security products offer the best spam and virus protection available, and Western Networks is proud to be able to offer that protection to it's clients at a low cost.

Between the two new service offerings, Western Networks is able to offer an end-to-end e-mail and hosting solution that provides maximum security, excellent spam and virus filtering, and complete control over e-mail flow and hosting for easy diagnostics of any issues that may present themselves.










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Last updated: July 16, 2025 1:53:23am PDT






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